If you notice that logging in with the same email address opens multiple CapCut accounts, this is usually due to different login methods. CapCut treats each login method as a separate account, even if the email address is identical.
📍 If you continue to experience login confusion, please get in touch with our support team for help.
Why This Happens
CapCut supports multiple login methods, such as:
- TikTok
When you log in using Google, CapCut creates a Google-based account. When you log in using email and password, CapCut creates a separate email-based account. Even if both use the same email address, they are considered different accounts.
Common Scenarios
- You registered using Google login, then later signed in using email login.
- You logged in on mobile with one method and on PC or web with another.
- You switched login methods while trying to access existing projects.
Each of these actions may result in CapCut opening a different account.
How to Access the Same Account Across Devices
To ensure you always log into the same CapCut account:
- 1
- Identify the login method you originally used (for example, Google). 2
- Use that same login method every time, on all platforms: 3
- Avoid mixing Google login and email login, even if the email address is the same.