CapCut subscriptions, including CapCut Pro and CapCut Teams, are set to auto-renewal. If you forget to cancel your subscription at least 24 hours before the renewal date, your account will be charged, and a new billing cycle will begin. This ensures that your access to CapCut Pro features, cloud storage, and any team benefits continues without interruption, allowing your projects and creative work to proceed seamlessly. 📍 If you need guidance on cancellations, billing, or submitting a refund appeal, please contact our support team for assistance.
Refund Policy for CapCut Subscriptions
It is important to note that CapCut subscriptions are considered virtual goods, and generally, purchases do not support refunds. This policy is common among digital services because the subscription provides immediate access to features and resources. Once the subscription is renewed or purchased, the benefits are immediately available, which makes standard refunds difficult to process.
What You Can Do in Special Circumstances
If you encounter a unique situation, such as accidental double-billing or other special circumstances, CapCut provides a way to submit an appeal. You can refer to the CapCut Terms of Service for detailed guidance on refund eligibility and the appeal process. Be sure to provide all relevant details, including your account information, purchase receipts, and the nature of your request, to increase the likelihood of a successful review.
Tips to Avoid Accidental Renewals
To prevent unexpected charges in the future, consider setting a calendar reminder to cancel your subscription 24 hours before renewal or review your subscription settings periodically. Keeping track of your billing dates helps you maintain control over your payments and avoid automatic renewals if you no longer need the service.