What Should I Do If TikTok Doesn't Work After Switching to CapCut Templates?

The "TikTok to CapCut template" feature—where tapping a "Use template in CapCut" button on a TikTok video opens that exact editing layout in CapCut—is exclusively supported on the CapCut Mobile App.

*No credit card required
Tiktok switching to CapCut templates
CapCut
CapCut
Jan 27, 2026
4 min(s)

The "TikTok to CapCut template" feature—where tapping a "Use template in CapCut" button on a TikTok video opens that exact editing layout in CapCut—is exclusively supported on the CapCut Mobile App. This deep-linking workflow is not available on CapCut Web or Desktop.

If the template fails to load, opens incorrectly, or CapCut doesn't respond after tapping the link in TikTok, follow the steps below for mobile only, as other platforms cannot handle this function.

Table of content
  1. ✅ CapCut Mobile App (iOS / Android) – Only Supported Platform
  2. ❌ CapCut Online – Not Supported
  3. ❌ CapCut Desktop (Windows / macOS) – Not Supported

✅ CapCut Mobile App (iOS / Android) – Only Supported Platform

Step 1: Confirm both apps are updated

  • Go to your device's app store (App Store for iOS, Google Play for Android).
  • Update both TikTok and CapCut to their latest versions.

📍 Do not uninstall either app during update—this may break deep-link associations and delete local projects.

Step 2: Check if the template is still available

  • The creator may have deleted the template, set it to private, or it was removed by TikTok/CapCut for policy violations.
  • Try opening the same TikTok video on another phone. If the "Use template" button is missing or fails there too, the template is no longer accessible.

Step 3: Clear default app settings (Android only)

  • Go to Settings > Apps > CapCut > Open by default > Open supported links.
Allow CapCut to open and redirect via jump links
  • Return to TikTok, tap the "Use template in CapCut" button again, and select CapCut as the preferred app when prompted.

Step 4: Restart your device

  • A full reboot resets system-level URL handlers and clears temporary glitches that block deep links.

Step 5: Test with a stable internet connection

  • Template metadata is fetched online during the switch.
  • Switch between Wi-Fi and mobile data, or connect to a stronger network, then retry.

Step 6: Ensure CapCut is logged into the same region account (if applicable)

  • Some templates are region-restricted (e.g., only available in mainland China or Southeast Asia).
  • If you're using a global CapCut account but the template is from a Chinese-region TikTok, it may not load.
  • Consider switching your TikTok/CapCut region consistently (though this may affect content availability).

Step 7: Reinstall CapCut (last resort)

  • Only if all else fails.
  • Before uninstalling, sync your projects to the cloud via your CapCut account.
  • Reinstall from the official store and log back in. Then test the template link again.

📍 Tip: On iOS, deep links use Apple's Universal Links. If the jump fails, try pasting the TikTok video link into Safari—it should auto-open CapCut if properly configured.

❌ CapCut Online – Not Supported

  • Clicking a "Use template in CapCut" button on a computer will not open the template in CapCut Web.
  • You'll typically be redirected to the CapCut homepage or shown a message like:

   "This template can only be used in the CapCut mobile app."

  • There is no way to import or activate TikTok templates via browser.

📍 Tip: Always use a mobile device to access TikTok-to-CapCut templates.

❌ CapCut Desktop (Windows / macOS) – Not Supported

  • The desktop app cannot receive or interpret TikTok template deep links.
  • Even if you copy the TikTok video URL and paste it into the desktop editor, nothing will happen—there's no field to process such links.
  • Attempting to open the link in a desktop browser will prompt you to download the mobile app.

📍 Tip: TikTok template integration is a mobile-only feature. Use your smartphone to leverage this workflow.

If multiple templates from different creators fail, the issue is likely on your device. If only one template fails, the problem is almost certainly with that specific template's availability.

Thank you for using CapCut!

Hot and trending