We understand that some users may notice that some voice options in Text to Speech and AI Video Maker are currently missing or unavailable when using CapCut on Web and PC.
Why This Happens
Some voice options in Text to Speech and AI Video Maker may not appear due to:
- Temporary server updates or maintenance.
- Certain voice options being rolled out gradually and not yet available on all accounts.
- App or browser version being outdated, which may limit the available voices.
What You Can Do
To use available voice options:
- 1
- Check the voice options panel and select from the available voices. 2
- Refresh the app or browser to reload the available voices. 3
- Update CapCut to the latest version to access newly released voice options.
💡 Tip: We are sorry for the inconvenience caused. Some voice options may temporarily be unavailable. Thank you for your patience!
Troubleshooting
If the issue persists, try the following:
- Clear your browser cache or app data, then restart CapCut.
- Log out and log back in to refresh your account settings.
- If you are using a corporate or restricted network, try switching to a different network.
- Contact CapCut support with a screenshot of the missing voices if the problem continues.