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Why Is There No TAB and Template Page?

If the Template page or navigation tabs are missing, it is usually due to app caching issues, network instability, or an outdated app version.

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templates tabe missing on CapCut
CapCut
CapCut
Jan 15, 2026
2 min(s)

If the Template page or navigation tabs are missing, it is usually due to app caching issues, network instability, or an outdated app version.

Please try the following troubleshooting steps to resolve this:

Table of content
  1. 1. Clear Cache and Close Background Apps
  2. 2. Switch Your Network Connection
  3. 3. Update the CapCut App
  4. Summary Checklist

1. Clear Cache and Close Background Apps

Temporary data buildup can sometimes hide UI elements.

    1
  1. Clear Cache: Go to your phone's settings or the app settings and clear the temporary cache files.
Clear the cache files
    2
  1. Close Background Apps: Swipe away other apps running in the background to free up system memory for CapCut.

2. Switch Your Network Connection

The Template page is an online feature. If the content fails to load due to a weak connection, the page might appear empty or the tab might not display correctly.

    1
  1. Try switching from Wi-Fi to Mobile Data (4G/5G), or vice versa.
    2. 2
  2. If possible, connect to a different Wi-Fi network.
    3. 3
  3. Ensure you have a stable internet signal.

3. Update the CapCut App

You might be using an older version of the app where the layout is different, or certain features are disabled.

Open your phone's App Store (iOS) or Google Play Store (Android).

    1
  1. Search for "CapCut".
    2. 2
  2. If an "Update" button appears, please install the latest version immediately.

📍 Important: When updating, do not uninstall the app first. Uninstalling may result in the loss of your local drafts and unfinished projects.

Summary Checklist

    1
  1. Temporary Glitches: If the issue is caused by a temporary app or system glitch, try clearing the app cache and restarting the app.
    2. 2
  2. Network Issues: An unstable network connection can interrupt normal operation. Switching between Wi-Fi and mobile data may help restore connectivity.
    3. 3
  3. Outdated Version: Using an older version of the app may lead to compatibility or performance issues. Update the app to the latest version available in the App Store.

If the problem persists after trying all the steps above, please contact our support team and provide a screenshot of the issue along with your device model.

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