We sincerely apologize for any inconvenience caused. If the template you published has no sound, it is usually due to copyright restrictions.
📍 If you need further assistance, please contact our support team.
Why the Sound Was Removed
- Some music tracks are subject to copyright agreements.
- If a copyright agreement has not been established, CapCut must remove or mute the sound in videos using those tracks.
- This applies to templates shared on the platform to ensure compliance with copyright laws.
How to Fix or Replace the Sound
If you want your template to have audio:
- 1
- Open the template in CapCut.
- 2
- Edit the soundtrack or replace the muted audio with music you have the rights to use. 3
- Save and re-publish the template.
📍 Replacing the sound ensures your video complies with copyright rules.
📍 Using original or licensed music avoids your videos being muted in the future.
Thank you for using CapCut, and we appreciate your cooperation. Your understanding and support help us maintain a safe and legal content platform.