CapCut credits are account-based and synchronized across devices, but the depth of information available varies significantly by platform. Only the Web version provides full transparency—including credit types, sources, and expiration dates. The Desktop and Mobile apps show only your total usable balance or limited context during AI feature usage.
Below is a precise, step-by-step guide for each platform that supports credit visibility:
CapCut Web (CapCut Online)
- Step 1: Go to CapCut Online and sign in with your CapCut account.
- Step 2: Click your profile icon in the top-right corner.
- Step 3: Select "Credits" from the dropdown menu.
- Step 4: On the Credits page, you'll see:
▪️ Total usable credits at the top.
▪️ A detailed breakdown by type:
Subscription credits: Shows monthly allocation, usage, and expiry (tied to your Pro billing cycle).
Purchased credits: Lists transaction date, amount, and 2-year expiry countdown.
Activity credits: Displays the source campaign and individual validity period.
▪️ A usage history log with timestamps and feature names.
- Step 5: Hover over any credit batch to see exact expiration time (e.g., "Expires on Apr 15, 2026, 23:59 UTC").
CapCut Desktop (Windows / macOS)
- Step 1: Open the CapCut desktop (version 6.0 or later) and log in.
- Step 2: Create or open a project, then click an AI-powered tool (e.g., "AI Image Generation" or "AI Script-to-Video").
- Step 3: Before execution, a preview panel appears showing:
▪️ "X credits will be used"
▪️ "You have Y credits available" (this is your total usable balance across all valid credit types).
- Step 4: The app does not show credit types, sources, or expiry dates anywhere in the interface.
- Step 5: After use, the updated balance appears in subsequent AI prompts—but no persistent credit dashboard exists in the desktop app.
CapCut Mobile App (iOS / Android)
- Step 1: Ensure your app is updated to version 11.7.0 or higher.
- Step 2: Open the CapCut mobile app and tap the "Me" tab (profile icon) at the bottom right.
- Step 3: Scroll down and tap "Credits" (usually located under "Account" or "Pro Services").
- Step 4: You'll see a single number: "Total Credits: XXX" — this aggregates all non-expired purchased and activity credits.
▪️ No breakdown by type.
▪️ No expiry dates.
▪️ Subscription credits are hidden if your Pro plan has expired.
- Step 5: When using mobile AI features (e.g., "AI Portrait"), a small banner shows remaining credits—but again, no details.
For creators who rely on credit planning—especially those managing multiple campaigns or subscriptions—the Web platform remains essential for accurate oversight.
📍 If you need further assistance, please contact our support team.
Thank you for creating with CapCut!