If you see a frozen progress bar or a failed export in the CapCut interface, it usually means the export process couldn't complete properly.
This can happen for a variety of reasons, including:
- Temporary software glitches: The application may have encountered an unexpected error during processing.
- Insufficient system resources: Low memory or CPU usage conflicts can interrupt export.
- File compatibility issues: Certain media elements in your template may not be fully supported or may have corrupted files.
- Network interruptions (if exporting cloud assets): An unstable connection can prevent templates from saving properly.
How to Resolve Export Issues？
Retry the Export
Click the "Retry" button on the progress screen. Many temporary glitches can be resolved simply by restarting the export.
Check Your Media and Template
Ensure all imported media is supported and not corrupted. Removing or replacing problematic clips can help complete the export successfully.
Close Other Applications
Free up memory and CPU resources by closing unused apps, especially if working with large templates.
Restart CapCut
Restarting the software or your device can resolve temporary issues caused by software conflicts.
Use a Local Save Path
If exporting to cloud storage or an external drive, try saving locally to reduce network or permission-related errors.
Contact Support if Needed
If the problem persists, reach out to CapCut support with a screenshot of the error and template details.
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