How to Grant Photo Album Access to CapCut?

For iPhone (iOS)

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1. Open the "Settings" app on your iPhone.
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2. Scroll down and tap "CapCut" in the list of apps.
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3. Tap "Photos" (under "Allow CapCut to Access").
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4. Select "All Photos" (recommended) to give full access.
   1. Choosing "Selected Photos" limits CapCut to only the images you manually pick—this may cause issues when editing or reusing media later.
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5. Return to CapCut and try importing media again.

📍 Note: If you previously denied access, iOS won't ask again—you must enable it manually in Settings.

For Android

The exact steps vary slightly by manufacturer (Samsung, Xiaomi, Oppo, etc.), but the general process is:

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1. Open your phone's Settings app.
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2. Go to Apps (or "Application Manager," "Apps & notifications").

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1. Find and tap "CapCut" in your app list.

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1. Tap "Permissions" (or "App permissions").

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1. Look for one of the following permissions and enable it:
   1. "Photos and Videos" (on newer Android 11+ devices using scoped storage), OR
   2. "Storage" or "Files and Media" (on older Android versions).

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1. Set the permission to "Allow" or "Allow all".
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2. Close and reopen CapCut to apply the changes.

📍 Tip: On some Android phones (e.g., Huawei, Xiaomi), you may also need to disable "Battery optimization" for CapCut to ensure background media access works properly.

🔁 After Granting Permission

• Restart CapCut completely (swipe it away from recent apps and relaunch).
• When you tap "Import" or "+ Add media", your full photo library should now appear.
• If you still see an empty gallery or error message, double-check that:
  • Your photos are stored locally (not only in cloud services like iCloud or Google Photos without local copies).
  • You haven't enabled "Private Space" or "Secure Folder" features that isolate media from other apps.

If the issue persists, you can also try reinstalling CapCut (after backing up your projects to the cloud) or contact CapCut Support for further assistance.