Account Settings
Find step-by-step guides to update your profile, change passwords, enable two-factor authentication, manage connected devices, and recover access. Troubleshooting tips and security best practices included.
How to Link/Unlink Your CapCut Account to an Email Address?
Currently, only the CapCut Mobile App (iOS and Android) supports linking or unlinking an email address. The Desktop (PC) and Web versions do not provide this functionality—they can only display your current account info but cannot modify login methods.
Why Does CapCut Show "Retry After 24h" During Login?
The "Retry after 24h" message in CapCut typically appears when the system detects a potential violation of its age policy or an unusual login attempt linked to your account . This is a temporary security lockout, not a permanent ban.
Why Did I Fail to Log In Due to Age Not Meeting CapCut Requirements?
CapCut enforces minimum age requirements in compliance with global data privacy laws. If you see an error like "Your age does not meet the requirements" during login, it means the date of birth linked to your account indicates you are under the required age.
Why Is There No QR Code Displayed on My Login Page?
The QR code login feature in CapCut allows you to quickly sign in to your account on a computer by scanning a code with your mobile device. If you don't see a QR code where you expect one, here's how to check based on each platform.
Why Did I Not Receive the Verification Code Email?
If you're trying to sign up for or log in to your CapCut account using an email address but haven't received the verification code, don't worry—this is a common issue with several possible causes.
How to Sign In / Log In on Another Device with the Same Account?
You can sign in to your CapCut account on multiple devices, including mobile, PC, and the web. To make sure you access the same account with all your projects and data, it's important to use the same login method you originally registered with.
How to Create a CapCut Account?
Creating a CapCut account is quick and lets you sync your projects across mobile, PC, and the web. Follow the steps below to get started.
Can I Link My CapCut Mobile and PC Accounts?
Linking allows you to sync your account information and projects across devices, so you can seamlessly switch between mobile and desktop editing without losing your work. Follow the guide below to link your accounts correctly.
How to Sign In / Log In with a QR Code
CapCut allows you to log in quickly using a QR code on PC and the web. This method helps you access your account without entering a password and keeps your account synchronized across devices.
How Can I Log In to CapCut?
Logging in to CapCut is simple and can be done on mobile, PC, or web. Follow the steps below to access your account, whether you are a new user or already have an account.
How to Switch Accounts on CapCut?
Switching accounts on CapCut is simple and allows you to access different projects or profiles across mobile, desktop, and the web. Follow the steps below to switch between your accounts smoothly.
How to Check My CapCut Login Method and Password?
Find out which method you used to log in to your CapCut account and learn how to manage or update your password to keep your account secure and easily accessible.
